FAQs
Below you will find a list of frequently asked questions with answers. If you have a question that is not answered below, please contact us.
PFHA FAQ
I just bought my first registered Paso, what do I do and how much does it cost?
For a transfer of ownership, PFHA requires the original certificate of registration be sent it with the new owner’s information and the signature of the previous recorded owner in the transfer section on the back.  The previous recorded owner’s name is listed on the front of the certificate; use this to verify you have the correct signature.  We cannot accept a copy of the certificate for transfers of ownership. The cost of a transfer of ownership request is $55.00 (member rate) or $125.00 (non-member rate).  In order for membership rates to apply either the buyer or seller must be a current member.  
How long does it take to process my new horse's transfer?
It can take up to 30 days to process horse requests.  Everything is processed in the order in which it is received, and processing time varies based on the amount of paperwork coming into the office. The PFHA staff will be able to provide a more specific processing date range upon request. Once the registration department reviews your transaction, they will send you a letter if there is any discrepancy with the submitted paperwork that prevents it from being completed in a timely manner.
I need a copy of my horse’s certificate, what do I do?

Please note that we cannot make copies of a certificate or email verification of ahorse’s registration.  If the original certificate for a horse is lost, PFHA requires you to apply for a duplicate certificate using the Duplicate Certificate Request Form.  This form must be filled out with notarized signature(s) of the owner(s) on record with PFHA.  Two color photographs of the horse must be submitted with the application.  The fee required for the duplicate certificate is $75.00 (member rate) d or $125.00(non-member rate). 

If the horse is being transferred at the same time as a duplicate certificate request, please use the Duplicate Certificate Request Form and Transfer Form.  This will require the applicable duplicate certificate fees, as well as the transfer fees.

How do I renew my membership?
We have three ways to renew your membership.  You may fill out our Membership Application and mail, fax, or email this to our office.  You may also go online and Login to your account using the “Login” button on the top left hand side of our website.  You will need your PFHA ID number and PIN, if you need help remembering these please feel free to call us at 859-689-3700. 

The final option would be to renew your membership over the phone.  
Where can I find forms on the PFHA website?
From the PFHA homepage, www.pfha.org, hover over the tab "Association" and you will see the menu item “All PFHA Forms.” This will take you to our forms that are organized in a chart. Each form/application will be labeled on the left with a link to the PDF of that form.

http://www.pfha.org/association/all-pfha-forms

Creating & Managing Listings
Do I Have to Register to Create Listings?

Yes. You must be a registered user to create listings. Registration is free.

I created a listing, but it does not show up in search results. Why?

You need to run your listing. Go to My Account and click on Run to the left of the listing you wish to run.

I sold my stuff. How do I stop my listing from running?

From the My Account page, click on the Stop link to the left of the listing.

What Category Should I Put My listing In?

Choose the category that best fits.

Registration
How much does it cost to register?

Nothing. Registration is FREE.  However, you must be a CURRENT member of the PFHA.

Do I have to register to use the site?

No. You can browse and search ads without registering. You should still register, to save time, as the site will remember various preferences for you. If you want to create ads, you will need to register. Registration is FREE.

Pricing & Payment
How much do listings cost?

Please see our Pricing page for information about listing plans.

How Long Does a Listing Run?

Please see our Pricing page for information about listing plans.

Privacy
What is your privacy policy?

See Privacy Policy for details.

I don't want my name, phone number or email address to appear on your site. What should I do?

You can have all your personal information remain private. Update your personal privacy preferences from the My Account page.

If all my information is private how can a buyer contact me?

We protect your email from appearing on the site and automatically direct the user to a contact form.